You can follow your parcel's progress with track & trace (also available in the PostNL-app). Simply enter a tracking code and the recipient's postcode. Read ...

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I ordered an item from Aliexpress and my tracking is not updating since 3 jan. The courier is PostNL and the last update is: The shipment is handed over in ...

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PostNL (Dutch carrier) shipment status on the backend does not update and keeps the status “on its way”. Next to that when you add the parcel ...

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I'm assuming the tracking wasn't updated until customs figured out how much VAT they need to charge me.

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Use track & trace online or in the app to see the latest updates about your parcel any time, no matter whether you are the sender or the recipient.

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It's of course frustrating if your package or mail with track & trace isn't delivered on time. On this page, you'll find quick answers and solutions.

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If the status of your parcel does not change, it means that your parcel has not yet been assigned to a delivery route. Status does not change.

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You are very welcome, just make sure to check after a couple of hours to make sure it has not automatically switched back to postnl international. If it has, ...

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If the problem persists, it might be due to a delay in the system's update or the tracking number not being activated yet. Wait 24-48 hours and try again. If ...

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Is your mail late? Are you waiting for a parcel? Read here more about delays and busy times at PostNL.

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